On oliotrevi.it you can always change your mind: buy your products, try them on at home, and if there is something you don’t like, give them back for free.
We designed and built this site with the idea that shopping online at oliotrevi.it is as pleasant as it is at our mill. At the same time, we want the experience of returning the product to be simple and straightforward.
Pursuant to Legislative Decree 5/22/99 n 185, you are entitled to cancel the contract and return the goods within 14 days of receipt. To do it you must inform us: you can call our free number 800.862157; send a fax to 0742 392441 or write to firstname.lastname@example.org.
We will tell you how to return your products and we will provide for the reimbursement of the amount paid within 14 days from your return.
We have been seeking our customers fully satisfaction since the beginning of our activity at the agricultural firm Trevi. On the online sale, although for our product category return and refund of goods are not required by law, we try to listen and please the customer anyway. If something is wrong, call us, we will try to fix the situation together considering a refund, an exchange, or an alternative solution according to need.